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When you think about it, your customer service representatives are often the only people your customers deal with. The roles of these decicated professionals is often underappreciated and forgotten. Customer Service Week, held October 1-5 in 2007, is the perfect time to honor the frontline employees in your organization
Plan a series of events to honor your customer service staff members every day of the week. Hand out specially decorated chocolate bars with a humourous message or team lapel pins so everyone canshow their pride and committment.
But don't just hand out gifts. Throw a kickoff breakfast or luncheon. Hand out service awards to customer service team members.Hold an ice cream appreciation day or a pizza party.
When you show your appreciation for your customer service staff, you are helping to booste morale and show thatyou value their contributions to your company.
View a wide array of Customer Service Week gifts and ideas with your company imprint.
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